Frequently asked questions

Do I need additional ingredients?


Your Baking Subscription box contains all the dry ingredients you need to make the baking recipe. There are usually a few fresh or seasonal ingredients required in addition, for example milk, egg, honey or lemon juice. We will email you before your box is shipped to let you know the additional ingredients that are required. If there is something you can’t find just email us at info@dolcesenso.couk and we will help you find a substitution.




How will you deliver my Baking Kit?


All our orders are shipped via Royal Mail, second class post. This means that the boxes will drop through your letterbox with your regular post.




What if my child has Nut Allergies?


Some of our Baking Club recipes contain nuts. If your child suffers from Nut Allergy, please before you place an order talk to us info@dolcesenso.co.uk to find a solution.




Can I cancel my subscription?


Yes. You are able to cancel at any time by logging into your account. The other option you have is to skip months. If you have any problems just contact us at info@dolcesenso.co.uk




When is payment taken for each box?


Our Plans are pre paid plans and we take the whole amount at the time of the booking. Please note By the End of your subscription the plan will be newed and if you like to cancel the membership you need to contact us by the 1st of the Month. Otherwise the membership will be renewed automaticly.




What is the cut-off time for each month's box?


The cut-off date to sign up for each month's box is the 10th of the month. For example, order by the 10th April to receive April's box, otherwise you'll automatically be on the list to receive May's box. If you wish to cancel your subscription, please do so before the 1st of the month to ensure you are not charged for your next box.




What are the recipes like?


We like to keep our recipes a secret until a few days after we send the boxes out. That way, your child gets a lovely surprise when it lands on your doormat! However we do email out a shopping list on dispatch day to make sure you've got all the ingredients you need to get baking straight away. If you can't wait to find out please email us at info@dolcesenso.co.uk to find out what will be the recipe this Month




Could you personalise the Baking Kit?


Absolutly! All our Baking kits contain a personalised card. At the time of the booking please put the name of the lucky child and we will make the rest.




When I will receive my Baking Kit?


We send each box out twice in a Month usually around the 5th and the 15th of the month. You can expect to receive it within 3-5 working days after this.





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